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If you are having problems using the University of Birmingham secure document website please contact us as detailed below. If you are a registered user and you are contacting us via email or telephone, please have your student ID or username to hand to help us answer your query as quickly as possible.

If you are a former student are having problems logging on, please log a call with the IT Service Desk , or call 0121 414 7171.

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View our studenthelp FAQs for further help and support

Email: securedocuments@contacts.bham.ac.uk

We will respond to your email as soon as possible.

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Email: studentletters@contacts.bham.ac.uk

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